Auto-sync allows TrustGather to automatically fetch new reviews from connected platforms and keep your review collection up to date.
Once enabled, TrustGather handles review updates in the background without manual effort.
What Is Auto-Sync?
Auto-sync is a feature that periodically checks connected platforms for new reviews.
Imports new reviews automatically
Keeps widgets updated with fresh content
Reduces manual review management
Auto-sync is available on paid plans.
Enabling Auto-Sync
Go to the Import page
Open a connected platform
Enable Auto-Sync
Select a sync frequency
Save your settings
Once enabled, TrustGather will begin syncing reviews automatically.
Sync Frequency Options
You can control how often reviews are synced.
Hourly – Most frequent updates
Daily – Recommended for most users
Weekly – Best for low-volume review sources
Manual Sync
In addition to auto-sync, you can trigger a manual sync at any time.
Click Sync Now on the connected platform
Reviews are fetched immediately
Sync status updates after completion
Notifications
You can choose to receive notifications when new reviews are synced.
Email alerts for new reviews
Optional and configurable per platform
Troubleshooting Sync Issues
If auto-sync is not working:
Check that auto-sync is enabled
Verify the platform connection is active
Try running a manual sync
Confirm your plan supports auto-sync
Contact support if sync issues continue.
Best Practices
Use daily sync for most businesses
Enable notifications to track new feedback
Review synced reviews regularly
Auto-sync ensures your social proof stays fresh and relevant.