Email verification helps secure your TrustGather account and ensures that you have access to important notifications.
When you sign up using your email address, TrustGather sends a one-time password (OTP) to verify your email.
What Is an OTP?
An OTP (One-Time Password) is a temporary verification code sent to your email address.
6-digit numeric code
Valid for 10 minutes
Used only once
How Email Verification Works
Sign up using your email address
Check your inbox for the OTP email
Enter the 6-digit OTP on the verification screen
Click Verify to complete the process
Once verified, your account will be activated and ready to use.
If You Didn’t Receive the OTP
If the OTP email does not arrive:
Check your spam or junk folder
Wait a few minutes as emails may be delayed
Ensure the email address is entered correctly
Click Resend OTP to request a new code
OTP Expired or Invalid
If your OTP has expired or is invalid:
Request a new OTP from the verification screen
Make sure you are entering the most recent code
Enter all six digits correctly
After Verification
After your email is verified, you can proceed to:
Complete onboarding questions (if prompted)
Create your first workspace
Access the TrustGather dashboard
If you continue to experience issues, contact TrustGather support for assistance.