How TrustGather Works

TrustGather works by helping businesses collect customer reviews, manage them in a centralized dashboard, and display them on their websites using customizable widgets.

The platform is designed to be simple to set up, flexible to manage, and powerful enough to scale as your business grows.

Step 1: Create a Workspace

A workspace represents a brand, business, or project inside TrustGather. Each workspace keeps reviews, widgets, analytics, and settings separate.

• Add your website URL

• The workspace name is automatically generated

• Each workspace has its own reviews and widgets

Step 2: Add or Import Reviews

Once your workspace is ready, you can start adding customer reviews.

Ways to Add Reviews

• Manually add individual reviews

• Import reviews in bulk using CSV files

• Sync reviews automatically from supported platforms

All imported reviews are stored securely and can be edited or managed at any time.

Step 3: Manage Reviews

TrustGather gives you full control over your reviews.

• Edit or update review content

• Assign review statuses:

  • Published – visible in widgets

  • Draft – saved but hidden

  • Archived – removed from display

• Filter reviews by platform, rating, or status

• Search reviews by reviewer name or text

Step 4: Create Review Widgets

Widgets allow you to display reviews on your website.

• Choose from multiple widget types

• Select which reviews to display

• Customize colors, fonts, and layout

• Control sorting and display behavior

Each widget generates an embed code that can be added to any website.

Step 5: Embed and Publish

Once your widget is ready, simply copy the embed code and paste it into your website.

• Widgets load automatically

• No manual updates required

• New reviews appear based on your settings

Step 6: Track Performance

TrustGather provides analytics to help you understand how your reviews perform.

• Total reviews and average rating

• Review trends over time

• Platform-based review insights

This data helps you optimize review placement and improve conversions.

How Everything Works Together

What Happens Next?

Once everything is set up, TrustGather continues working in the background—keeping reviews organized, widgets updated, and insights available so you can focus on growing your business.