Understanding Workspaces

    Learn what workspaces are in TrustGather and how they help organize reviews, widgets, and analytics by brand or website.

    Product Guide
    3 min read
    24 Dec 2025
    organization
    product guide
    trustgather
    workspaces

    A workspace is the core organizational unit in TrustGather. It represents a single brand, website, or project where reviews, widgets, and analytics are managed together.

    Workspaces help keep your data structured and make it easy to manage multiple brands or clients.


    What Is a Workspace?

    A workspace groups everything related to one website or brand.

    • All reviews belong to a specific workspace

    • Widgets are created and managed per workspace

    • Analytics are calculated at the workspace level


    Why Workspaces Matter

    Workspaces keep your data clean and separated.

    • Prevent mixing reviews from different brands

    • Allow independent widget setups per website

    • Enable accurate analytics and insights


    Workspace Structure

    Component

    Description

    Reviews

    Customer feedback added or imported

    Widgets

    Review displays embedded on websites

    Analytics

    Review performance and trends

    Integrations

    Connected review platforms


    Switching Between Workspaces

    If you have access to multiple workspaces, you can switch between them easily.

    • Use the workspace selector in the dashboard

    • The dashboard updates instantly

    • All data shown reflects the selected workspace


    Workspace Ownership

    Each workspace has an owner who controls settings and access.

    • Owners can manage members and integrations

    • Workspace permissions are role-based

    • Ownership is tied to the account that created the workspace


    Next Steps

    Once you understand how workspaces function, you can start managing members and configuring access levels.

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